BlackRock Electrical Ltd - Privacy Policy
1. Introduction
BlackRock Electrical Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your data in a transparent and responsible way.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
2. What Information We Collect
We may collect the following information when you use our website or contact us:
Name
Email address
Telephone number
Any information you include in an enquiry or message
We do not collect sensitive personal data.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Communicate with you about your project
- Deliver our services
- Improve our website and user experience
We do not sell or share your personal data for marketing purposes.
4. Website Usage Data (Analytics)
We use tools such as Google Analytics to understand how visitors use our website.
This may include:
- Pages visited
- Time spent on the site
- General location (not precise)
- Device and browser type
This data is anonymous and used only to improve the performance and usability of our website.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Understand how the website is used
- Improve functionality and performance
You can control or disable cookies through your browser settings.
6. How We Store and Protect Your Data
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
Your data is only accessed where necessary and handled securely.
7. Sharing Your Information
We only share your information where necessary to operate our business, including:
- Website hosting providers (Duda)
- Analytics providers (Google Analytics)
- Business systems used to manage enquiries or projects
We do not share your data with third parties for advertising or resale.
8. How Long We Keep Your Data
We only retain personal information for as long as necessary to:
- Respond to enquiries
- Deliver services
- Meet legal or regulatory obligations
9. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
